Thursday, May 31, 2012

Developing Web Sites for Resale

[ This post is part of a short series on Buying and Selling Websites]



Wow, how much easier this business got in the last 10 years. Developing web sites used to require programming skills, a good eye for design and expensive servers.

Today, you can actually focus on making money. The technical part has become a commodity.

That doesn't mean that today you can create money making websites without investing time. It just means that you can focus on what really brings the cash.

Here are some tips on how to build web sites that are meant to be sold for at least six figures.

Find a Good Niche

The start of your venture is to find a good topic. Maybe this is something you already have knowledge in or something that you are passionate about. Don't pay too much attention on what's hot right now. Question advise that tells you not to do something. If I had a Dollar for every time people told me not to start an AdSense business in the travel niche... I would still have less money than I made with the sites :)

A good way to get inspiration is to look at listings on website marketplaces. Start with Flippa.com, Latonas.com, WeSellYourSite.com, WarrierForum or QuietLightBrokerage.

This is also a good time to think about what you really want to do. For example, we don't have any adult sites, gambling, or health advice sites. I would suggest you ask yourself how you will feel telling your daughter or son in ten years about your sites.

Don't Reinvent the Wheel

When you intend to sell a web site, it is always an advantage when potential buyers see stuff they are familiar with. For example, buyers prefer standard content management systems like Wordpress over home grown solutions. The reasons are obvious:
  • There is no learning required.
  • Support is widely available.
  • Development is ongoing and not dependant on you or your developers.
What counts is usefulness for users, not innovation for innovation's sake. In most cases, today there is technology out there to do what you want. I would estimate that 90% of all web sites that are sold are based on standard software with few modifications - if any.

Should you use Drupal or Wordpress or Joomla or...? It doesn't really matter. Chose whatever you are already comfortable in or what suits you most. The important thing that you do actually use a ready made platform and don't start building things from scratch.

If for some parts you really need custom development, outsource it via freelance or other market places, I would advise not to spend more than $2,000 on an initial minimally viable product that you can launch with.

Chose a Good Domain

I have a history in domaining, the art of buying and selling premium domains. I know the value of premium domains for branding.

The thing is: You can build a successful website just as well on a freshly registered domain. In fact, in some cases a new domain may outperform a premium domain that you bought for big money. The premium domain might carry some history unrelated to your new topic. Even worse, it could have a penalty because of spammy SEO. If that is the case, your efforts will be an uphill battle that may not be worth fighting.

Here is an example of that from real life. We hand registered MisterEmpresa.com for a Latin American business directory and it has now around 20,000 unique visitors per day - compare that to VisitBrazil.net, a domain we bought on the aftermarket for a couple of thousand Dollars, launched at the same time, now stuck at only 50 uniques.

On the other hand there are three facts that speak for investing in a premium domain name:
  • A premium domain is a backup. It brings a value by itself, adding to your website worth. Even if your development fails, you should be able to recoup part of your investment by selling the domain (if you bought at a smart price).
  • If there was already some content on the domain, and that content is topically related to the site you are planning to build, it can give you a significant boost and shorten the time to traffic.
  • Premium domains are brands. It is much easier to sell an advertising deal to a hotel in Kyiv when you are Kyiv.com than when you are visitkyiv.co.ua.
In summary: Get the best domain you can get for your budget, but pay special attention in your due diligence on past use and past SEO.

Traffic, Traffic, Traffic

Whether your business model is advertising, affiliate sales, subscriptions or product sales - to make money with a website you need traffic. The more traffic you have, the easier it is to generate revenue. You certainly can make money with small, specific traffic, but then you will need to know a market well and be able to convert the traffic well. It's much easier to make money if you have vast amounts of traffic.

And it's much easier to make money if you have free traffic because then your user acquisition cost is zero. It's hard not to make money on zero cost. Free traffic is coming from search engines. So you need to learn about search engine optimization.

How much traffic do you need before you start making money online?

It seems a magic number is 10,000 unique visits per day. Once you are there, you are starting to be attractive to direct advertisers and you will make some decent revenue from AdSense or other advertising networks.

How do you attract such amounts of traffic?

Create useful, interesting content. As boring this advice is, as true it is, but there is an aspect that is often neglected. Say that you are writing an article and it gets spread virally - a single article attracting 10,000 visitors over 10 days would be a huge success. It's much more likely that an article attracts a couple of hundred visitors. That means you are better off having 1,000 articles with a regular audience than trying to come up with that hit viral wonder.

To make it clear - if I say article, it does not have to be editorial content. The important part is scaling up your content. Get creative: product descriptions or reviews, images, directions, symbol explanations, historical content, patents, whatever you can bring in large quantities that are useful to visitors and has not been on the Internet before.

SEO Explained; or the Million Dollar Question Answered

SEO? Really? Isn't that sleazy? Do you really want to be Google's bitch? Isn't it too late to come to that game?

There are many myths around SEO, and people both passionately love and passionately hate it. The matter of fact is that today search engine traffic is the easiest and cheapest form of traffic.

SEO is in fact very easy. It means three things:
  • Making your site easily accessible to crawlers (and you have to try hard to fuck that up if you are using a standard system like Drupal or Wordpress)
  • Coming up with interesting and valuable content
  • Spreading the word so that people will find, consume, and spread your content and return to your site
Here is the answer to one million Dollar question on what to do for SEO.

Understand that all search engines rank pages by relevance and importance. Importance is largely determined by popularity, and popularity is determined by the number of "mentions." How many people link to you? How many people talk about you on social media? Are the sources that mention you authoritative?

So it's clear that most important aspect is gaining popularity, spreading the word, building links:
  1. Find influencers in your topic and get them to link to your content
  2. Write guest posts, columns, editorials on other sites and include links to your site
  3. Make it easy for people to share your content on social media
  4. Engage with people on Twitter and Facebook and point them to your site (when appropriate)
  5. Answer questions on Quora, Yahoo Answers, etc, with references to your site (when appropriate)
  6. Run competitions that include something where people link to you
  7. Come up with infographics, great photos, or videos that people naturally tend to link to
  8. Make sure your videos on YouTube link back to your site
  9. Ask for a link at every occasion. For example, we did a body painting for the Euro 2012 soccer championship. Of course we asked for links from the painter, the photograph, each model, and the studio. :)
  10. etc etc
you are just starting out on SEO, make sure to read the Beginner's Guide to SEO by SeoMoz. For some more ideas on link building, check out this post on SeoMoz.

Remember, there are no short cuts. Gaining exposure takes both good content and time. Don't fall into the trap to try to speed things up by buying directory submissions, link wheels, spam blog networks, or any other tactics that are meant to deceive Google. If you want to get significant organic search traffic, you don't want to run the risk of Google taking you out of the index.

Passive Income is Key

My favorite aspect of making money online is that you can build up sustainable passive income. The dream of sitting at the beach and still making money is real.

One of the best ways to monetize traffic is AdSense. Buyers love AdSense because once set up and optimized, it requires no further work. Compare that to finding direct advertisers or optimizing your website for sales conversions.

With 10,000 unique visitors per month, you can expect to make $5,000 per month in advertising.That's a $200,000 sale right there.

Every bit of manual work that you have to do on the site detracts from its value. If you have orders to ship, customer inquiries to answer, or spam to fight, try to outsource as soon as possible to make the business a hands off operation.

Keep the House Clean

If you start he site with the intention to sell it, it is much easier to keep a clean house from the beginning.
  • Add Google Analytics, with AdSense tracking enabled
  • Have the site on a dedicated server or VPS with no other sites, so that you can pass the whole set up to a buyer, if he is interested
  • Add a URL channel in AdSense if you run AdSense on more than one site to make verification of income easier
  • Keep track of expenses and income in an Excel sheet
  • Document your supplier/vendor/outsourcing relationships

Take Your Time

Growing a site is like growing a tree. It takes time and care. There are no short cuts on the way to sustainable sites, and if anyone is telling you something different, they are lying because they are trying to sell you something which will get you penalized by Google sooner or later.

Buyers value sites with operating histories of at least 12 months. If in the trailing 12 months your traffic was stable or growing, you will have a good negotiating position.

Enjoy the Process

You will be stuck with your baby for a long time. You will have to work on it instead of going out, spending time with your family, or watching movies. Hopefully your site will be about a topic you are at least somewhat interested in.

I don't advocate that you have to be passionate about the topic of your site. I'm only mildly interested in Traditional Chinese Medicine, but I enjoy the money TCM.org brings. If I am completely disinterested in a topic though, it would be difficult to find the motivation to look at the site on a regular basis.

Most likely you will also be hit by setbacks. What if over night you lose half of your traffic because of a Google algorithm change? Will you be motivated to move on? Hopefully you enjoy what you are doing or  the temptation to quit will be high.

Summary

Creating websites for resale and recurring revenue can be a sustainable business. Like all businesses, this takes time, determination, and the willingness to experiment and learn from mistakes. If you are getting started with this, good luck, and let me know if I can help (or buy your revenue site for cheap). :)

Thanks to my friend Herve Aubin for reading a draft of this article and providing great feedback.

Buying and Selling Websites

I often get questions about our business of buying and selling websites. People either don't want to believe that you can actually make money on the Internet or want to know all details at once.

So I wanted to write a short series to explain the basics and share some of the things we learned since starting this five years ago.
  1. Developing Web Sites for Resale
  2. Buying Websites
  3. Selling Your Website for Six Figures
  4. FAQ Me. Common Questions.
As a disclaimer, these are mostly tips to create advertising driven sites in a repeatable process that are meant for passive income and eventually a resale. These are not going to be the next Facebook or Twitter, but can give a sole entrepreneur or a small team significant income in the six or seven figures yearly.

Thursday, June 16, 2011

Website Broker Wanted?

Domain brokers come and go quickly. A new one contacts us each week. It's the easiest way to get started in the domain business without upfront capital investment. Unfortunately, the people with no money to invest are usually also not the best sales people ever, so the actual turn over rate is low. Even if a domain broker is really good, there are a couple of problems:
  • The time investment is significant if you do it right. You would have to do market research, contact end users, advertise. Just sending the name to five of your previous buyers and putting it up on your mini site does not make you a good broker. 
  • Most domains sell in the $1,000 - $15,000 range, making commissions unattractive for a single broker or small team. You have to turn over en masse and you would do that by building a marketplace platform like BuyDomains or Sedo, not by single-handily brokering names.

Earlier this year I tweeted a quick advice to all domain brokers out there: Specialize in website brokerage now! I believe there is a significant opportunity for any player entering this market. The leading market place Flippa is overfilled with low value and sometimes downright scammy offers, and domain market places like Sedo simply don't get the website business.

Indeed, Rick Latona switched recently to brokering revenue-producing websites. Here's though six things that I would like to see from a website broker (and this comes from a background of acquiring by now over 75 websites):
  1. Verified Google Analytics, and earnings with a stamp of authenticity. Every website investor must still do their due diligence) but when reviewing brokered listing you should be able to assume that at least sources have been verified.
  2. Informative offering pages with background on the business and owners. The one paragraph descriptions at Latona's just don't cut it. I would like to see a combination of owner-supplied listing text and a broker description similar to the Flippa-A-List mailing list.
  3. Give uniform information about businesses. In an ideal world the broker should work with each owner to create a uniform set of financial data and traffic figures.
  4. I'd suggest that brokers focus on high value names with asking price of $50,000 and above. Flippa is okay for the rest and if you want to do a good job as broker, the amount of work you will have to put in does not differ much whether it's a $10,000 or a $200,000 sale.
  5. Brokers need to work actively to promote listings beyond their website and mailing lists. Please give details on how you intend to earn your 15 percent.
  6. Be transparent. I would like to see your closure rate. Average sales price. Time to close. Team size. Etc.

Wednesday, June 15, 2011

South America Trip

Earlier this year in March I went on a trip in South America and visited Argentina, Bolivia and Peru. In terms of business it was quite an eye opener for me and I'm convinced that there are huge growth opportunities in Latin America's Internet sector.

It started with the travel preparations. Booking flights or trains in countries like Bolivia or Peru is a pain. To book a flight from Santa Cruz, Bolivia, to La Paz, Bolivia, I not only had to call to make the booking, but I also had to fax in scanned copies of my passport and credit cards.

In general tourism is not well developed except in the most common touristic areas such as Machu Picchu. When we took a boat tour across Lake Titicaca, we (two persons) were alone aboard a huge ship - dedicated tour guide included! For the price we paid (I think something like $200 for the day) this could only be a loss for the tour operator.


Obviously Internet penetration is low at around 25% but even compared to countries like Ukraine with similar penetration rates I was surprised that even for example companies in Lima do not advertise their websites much on their shop signs, flyers etc.


 Of course, once you take a jeep and go for a few hours into the campo, you discover places like San Antonio: no Internet, no cell, no phone, and they got power last November.


While we have a sizeable business directory of Bolivia's Santa Cruz in our porfolio, San Antonio, or the next larger city of Concepcion (10,000 population) don't even register on the map.

The AdSense numbers reflect this general impression: CPM of South America is half of Ukraine, Ukraine is half of Europe. Still the growth of our Latin sites (we have, for example, a business directory of South America) is impressive.

Friday, January 21, 2011

Five Random Things for Entrepreneurs

  1. How To Start a Startup - article
    I would anyone looking to start a business to this article.
  2. The End of Geocities - post
    As a commenter on this post says "Struggling to meet the bills, having a dream, and pushing until you are successful." Everyone sees the successes, but few share the hard realities.
  3. Why We Do What We Do - video
    Legendary Tony Robbins TED talk. 
  4. 8 Secrets of Success  - video
    Eight secrets, less than six minutes.
  5. Ze Frank- video + bonus song
    Save the song at the end for the hard times.